Anonymous
map-marker Holiday, Florida

Trial offer

I had started the trial with my daughter. I got a bad feeling about it and tried to cancel the web site and will not respond. I recently had fraud on my credit card and I am wondering if it came from this site. I want to cancel before they actually continue to bill me as all the complaints I have read but it won't respond. Does anyone have any assistance to this issue? I have tried to contact them but have been unsuccessful. I am very concerned and do not want to be scammed by this company. Please let me know what I can do.
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Reason of review:
Problems with payment
5 comments
Guest

I have had payment taken out on my account.But I do not recall signing for any subscription

Guest

They over charge me!! 29.95, my daughter needs some help and I thought this would help.

Guest

that what happen to me ,what we can do ?

Guest

Adapted mind is charging me every month and don't know how to cancel it cause there's no phone assistance. They don't respond to email also.

Guest
reply icon Replying to comment of Guest-1042490

I am having the same problem!

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Anonymous
map-marker Corpus Christi, Texas

Adaptedmind Cancellation Policy Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I am wanting to cancel this service. I thought I would only be charged once for the entire year rather than monthly! Too expensive for me and we dont use it as muxh!
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Reason of review:
Problems with payment
Anonymous
map-marker Atlanta, Georgia

Adaptedmind - Account Review from Atlanta, Georgia

Adapted mind is the biggest *** ripoff I've ever had to deal with, i cancelled my account and these mutherfuckers still taking money out my dam account, how the *** do you stop this ***? I want my dam money back
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Reason of review:
Problems with payment
1 comment
Guest

I would try going to your bank and signing a paper saying you do not allow this withdrawal from your account any longer. They can stop payment on your end is you sign the form.

Hope that helps. This will not let me poat a comment unless it is at least 5o words long so I am writing these words in hopes of reaching the fifty word minimum.

Anonymous
map-marker Midlothian, Virginia

Adaptedmind Free Trial Review

They over drafted my account...AFTER I cancelled the trial version.
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Reason of review:
Problems with payment
1 comment
Supriya Hvr

hi can you guy make it free everyone its

Anonymous
map-marker Big Spring, Texas

Did not use at all

I am very upset about this website it does not let you talk to anybody or see contact you without having thethe username and password I don't remember having a username and password and I have not use this any at all in the last year and a half for how long it was on here is so hard to contact without knowing a username and password I need something done cuz its been charging my phone or my bank 995 for the enclosure amount of time I think its 2 years and not equals 230 I would love to have a refund I don't use this so please I want a refund or stop charging my card my card ending in 1405 and this is Shawn mccutchan thank you

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Loss:
$240
Cons:
  • Did not use this site
Reason of review:
did not use this site

Preferred solution: Full refund

3 comments
Guest

Thank you for the phone number

Guest

i found the phone number because they were doing the same thing to me. 1 40* *** ****

Guest

same for me

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Anonymous
map-marker Epping, New South Wales

Scammers!

Don't even think of leaving your credit card details on this website. They overcharged me! Did not heed to my request for cancellation and I cannot go into their website and login to my account to try re cancelling again. They will not reply to any of my emails. Complete scammers .. Just out there to make money from unsuspecting parents! The whole free time period is just a way of conning people into signing up and leaving their details. There is no phone number to lodge a complaint either and they will not send you any details of your account on request.
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Loss:
$300
Reason of review:
Pricing issue

Preferred solution: Full refund

3 comments
Guest

I am cancelling my credit card just to stop them from charging me anymore. Contacting the better business bureau today I suggest you do it as well.

Guest

Exactly it happened for me! I have to change my credit card info and inform lots of places with new credit card info. It will be a big headache!

Guest

this is a very bad companie

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Anonymous

Still drafting from my account

How do we actually contact these people? We cancelled our membership two months ago and they're still drafting money from our account.

The only contact info they give is an email address. It was cute enough, I suppose, but my daughter just wasn't interested in playing. She has found other educational games that suit her better. I feel bad because my mom signed her up for it, willing to pay for it, hoping it would help.

But in the end, not only did my daughter not enjoy it, now the company is just flat stealing money from my mother's bank account. How have others resolved this issue?

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Reason of review:
Problems with payment
3 comments
Guest

I found their number on BBB hope this helps 408 345 ****

Guest

I too am getting charges from these people. And don't even know how they got my info.

I didn't and don't want this.

And I want my money, all of it, back. But how can you contact them other then email????

Guest

that what happen to me what we have to do ?

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Felipe Ida
map-marker Chicago, Illinois

Review in Education category from Chicago, Illinois

I cancelled my account almost three years ago. I recently found out adapted mind have been and still are charging me. adapted mind gave me a phone number with an automated voice saying you can't talk to anyone and you must email them your request to have your credit put back on in 24 hrs. No one contracted me back and the charge was never credited back. Also, I looked into the terms of service and seen adapted mind have the right to refuse any email requests. Now to get this taken care of I must cancel my card. It's a shame. Sha me on you adapted mind!
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Reason of review:
Problems with payment
Anonymous
map-marker Dearborn, Michigan

Adaptedmind continues to bill your CC even after cancellation - Stay Away

I cancelled my account 6 months ago. They continue to bill my credit card. I cannot access the site since my account is closed. There is no number to call. We just have to email but noone will help. Everymonth you have to call your cc company and file a dispute to get a refund. Trying to reach them for 5 months now, but couldn't get this resolved. Big pain. Please avoid Adapted mind. Please stay clear of this fraud company. The don't provide a number to call. Extract from their email. We apologize as we do not provide a direct line to anyone who can search our entire database or do credit card searches (for security purposes). We will have an agent who can support this call you tomorrow morning to help find your account. We will also help refund your payments. Thank you, AdaptedMind Customer Care
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Loss:
$10
4 comments
Guest

god is going to pounish them for scaming

Guest

The story continues. They are billing my credit card account for last 2/3 months after cancelling my account.

It is a Fraud! Stay away...

Guest

408-345-**** is the number

Guest

trying to singn in

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Anonymous
map-marker Alamogordo, New Mexico

Other Product Review

Im having an issue with adapted mind and needs to know if there is anybody that may have a good direct telephone number for this site the one the bank provides is no good.
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Anonymous
map-marker Alabaster, Alabama

Review from Alabaster, Alabama

AdaptedMind.com offers one free month on their site for improving elementary math students. After the free trial they claim the cost is $9.95 another for up to 5 students. I received a $29.95 charge for the following two months after the free trial. Plain and simple fraud.
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1 comment
Guest

You might try IXL.com as an alternative. There the best math practice website out there now.

Their questions are the best, and my kid looks forward to and enjoys practicing on the site. We supplement with videos from Khan Academy, and overall I'm very happy with my kids performance.

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