I started using and cancelled in the first few weeks due to technical issues. They then offer a free period of 5 months.
Each month they take out 4 lots the single student amounts and I now have to cancel with the bank as I cannot get any response from them.
Even if they were to respond with a some attempt of an explanation as to what is going on I would have been ok but to keep taking money for a cancelled account is not good enough! There is no phone numbers to contact them so they are impossible to reach apart from leave a message for them to return.
Product or Service Mentioned: Adaptedmind Math Program.
Reason of review: Poor customer service.
Monetary Loss: $200.
Preferred solution: Full refund.
I didn't like: Billing closed accounts on free period offer.