No customer service, the site states a 9.95 a month fee, and they took 19.95 out instead. I am going to my bank to have this cancelled, since it is fraudulent and you cannot contact them to have any type of conversation to change this.
What kind of company states one price, with a reasonable rate and then surprises you unpleasantly with a higher charge? This is supposed to be a tool to help parents to help their children succeed in school. Additionally, my granddaughter hates it and wouldn't go on after the first day, which was a trail period.
I wouldn't recommend this in any way. There is apparently NO FREE TRIAL!
Product or Service Mentioned: Adaptedmind Free Trial.
Reason of review: Pricing issue.
Monetary Loss: $20.
Preferred solution: Full refund.
I didn't like: Being offered a free month and being charged for 2, And my 8 yr old granddaughter hated it.